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    Customer Service Representative - București, România - Future Healthcare Group

    Future Healthcare Group
    Future Healthcare Group București, România

    1 săptămână în urmă

    Default job background
    Full time
    Descriere

    The Future Healthcare group founded in 2003, is a private, independent, international group, with headquarters in Lisbon and international presence.

    Our mission is to provide our customers with access to the best conditions of health, life, and well-being, and to this end it provides its Corporate Customers with customised solutions associated with a Health Insurance, Life Insurance or Health System.


    We are strengthening our team, and we are looking for a Customer Care Representative - Shift work, to join our team.


    Main Responsibilities:

    • Telephone clarification of the customer/Provider/mediator;
    • Management of complaints;
    • Management of reimbursements processes;
    • Management of pre-authorization processes;
    • Management of providers invoices processes.
    Skills & Experience


    • Experience in similar position (mandatory);
    • Technical knowledge of health insurance market (mandatory);
    • Fluency in English;
    • Cooperation/ teamwork;
    • Customer orientation;
    • Communication and feedback.
    SEND US YOUR APPLICATION to the e-mail: -__________________________________________________________________________


    By sending your CV, you are authorising Future Healthcare Group to process your personal data provided as part of the application, for the purpose of the selection and recruitment process, and in accordance with the General Data Protection Regulation (RGPD).

    The Candidate's Personal Data are kept for 1 year, after which they are deleted.

    At any time, the candidate may access his/her personal data, as well as request its rectification in case of inaccuracy, request the limitation of the treatment and the elimination of data, exercise the respective opposition or the right to portability, under legally applicable conditions and according to the terms and conditions provided in the Privacy Policy.

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