Cristian Slobozeanu

Subject Matter Expert in property operations and management, brand improvement, cost-saving with a minimum of 20 %, design, maintenance, and update of Target Operating Model.

· Strong management exposure to multi-site logistics, hospitality, residential, civil, and military venues worldwide with a proven record in efficiency increase between 10-25%. 

· Project Manager with a proven record in leading the Engineering, Front Desk, Food and Beverage, Housekeeping, Housing, Medical, Laundry, Welfare, Security, Transportation, and Administrative activities.                                                                 

· Specialist in Health and Safety with high interest and expertise in creating a zero-incident culture.                                                                                           

· Versatile in contracts and vendors management, recruitment and training, development and performance evaluation, budget preparation, procurement, intensive customer service, complaints resolution, and incidents investigation.

07/2020 – Present, Contract Manager Romania, CBRE GWS, Bucharest, Romania. 

The daily client expectations covering the entire Facilities Management activities are managed based on global and local agreements with a dedicated team. We operate three sites and are ready to take over another two venues for the time being. 

07/2020 – 08/2021, Facilities Manager – Soft Services, Engie Solutions, Ras Al Khair, KSA.

 Due to COVID-19 restrictions, the activity is performed remotely and covers the preparation of RFP, Guidelines, SOPs, Audit forms, and many other documents needed for different actions and tenders. The complex's construction suffered substantial delays, and many of the positions have been closed until further notice. 

02/2017 – 04/2020, Cluster Compounds, Facilities, and Accommodation Manager, Facilities Management and Maintenance Company LLC, Doha, Qatar. 

Together with a multicultural and multidisciplinary team of 50 colleagues, the daily operations in Engineering, Front Desk, Medical, Food and Beverages, Welfare, and Administration have been effectively managed in three compounds reckoning over 550 apartments and villas. The Target Operating Model, company strategic direction and influence, design, and process development, changed the department activity and structure according to state specifications. After consultation with internal stakeholders, the outcome of the needs analysis was a yearly saving of 1.5 million USD by returning to the owner of the unneeded spaces. The Accommodation Department has properly sourced information from implemented standard operating procedures, a consistent bottom-up budget, efficient reports, regulations, and a realistic employee performance appraisal. 

07/2015 – 07/2016, Public Works and Facilities Manager, Namariq Arabian Services, Jizan, Kingdom of Saudi Arabia. Leading a team of 150 people managing a 3.500 beds camp and a hotel with 50 rooms was challenging. The venue recommissioning started immediately, and six months later, it became operational from 15 % to 95%. The updated standard operating procedures, the appropriate mentoring, and instruction generated a positive outcome and helped accomplish the maintenance standard. The Economic City evaluation needs analysis has changed the design development raising the camp capacity by 1.500 beds. Renting unused spaces and the additional beds brought an extra revenue of 1/2 million USD/year. Organizing stakeholders periodically and employee representative meetings developed the communication, catering, transportation, and security services, reducing the complaints by 75%. Having constant meetings with the guests and employee representatives, we could have transportation and security services clients orientated, providing new products and services. 

12/2014 – 06/2015, Compound Manager, Al Othman Holding, Al Khobar, Kingdom of Saudi Arabia. 

A luxury compound has been managed with 50 employees covering Front Desk, Sales, Marketing, Housekeeping, Food and Beverage, Engineering, Transportation, Security, Health & Safety, and Recreation. The innovative SOPs helped to define the processes. The design and implementation of incentive fees improved wages and resident satisfaction increasing brand visibility. An appropriate strategy increased the occupancy by 80%. The new guest services increased revenue. After a few surveys, the restaurant's culinary variety became vaster and client-oriented. The spa and salon services changed, providing unique products and increasing guest satisfaction. 

04/2012 – 12/2014, Director of Facilities and Administration, Ana Hotels, Bucharest, Romania. 

Using hospitality management vision and leadership, helped to manage from facilities and property operations perspective 12 sites meaning: 10,000 m² of corporate offices, 3,500 m² of residential properties and 100,000 m² of land, seven hotels summing up 1,000 rooms and apartments, 9,500 m² of restaurants and conference rooms, spa and recreation areas, car parks, green areas. Together with 25 direct reporting staff, the accountabilities to provide the leadership for all residential and commercial spaces operations, marketing management, sales, budget, reports and financial results, guest satisfaction, team performance, brand visibility, and to convert the stakeholder's requirements, in reality, was fulfilled.

 02/2010 – 02/2012, Regional Facilities Manager, DB Schenker, Bucharest, Romania 

The facilities leadership provided for the Head Office, seven branches, and 59 working points countrywide and in the Republic of Moldova, summing 45,000 m² of warehouses, 180,000 m² of land, 15,000 m² of offices. The new Preventive Maintenance Plan, designed and implemented with a reorganization plan, inflated customer satisfaction from 45% to 85% and doubled the storage areas. The company fleet was redefined entirely, bringing a visible brand improvement and operational efficiency. In cooperation with Securitas Austria and Romania, the newly implemented national security strategy reduced the yearly cost by 0.5 million euros. 

08/2004 – 10/2009, Site Manager, DynCorp Int’l LLC, Fort Worth, USA. 

Based on the company's needs, I have provided leadership to different Iraq, Afghanistan, UAE, and Jordan sites. I performed human resources activities for Romanian personnel ready to be deployed in various company sites. The responsibilities were similar in all venues covering the hotel's management, ranging from 100 to 600 people, Housekeeping, Front Desk, Food and Beverage, and Recreation Facilities. Managing a multicultural team of 150 to 500 people, generating budgets, financial statements, employee coaching and performance appraisals, managing contractors, and following up the service levels agreement. I was responsible for collecting and communicating reports of client satisfaction, feedback, and expectation and followed up on implementing the approved action. 

06/2003 – 06/2004, Deputy Director of Operations, Anchor Group SA, Bucharest, Romania. 

The responsibilities were to manage 35,000 m² of the commercial area, 25.000 m² of the car park and the green regions, 1,500 m² of office area from all points of view. Also, I have managed all contracts related to operational activities, the direct task to different service delivery entities, and performance appraisals to all employees related to Facilities Management activities. I oversaw the construction of the third floor of this mall and the commissioning manager, led the meetings, and communicated feedback and progress to upper management. 

09/1998 – 06/2003, Facilities Manager, AG Investments Ltd, Chicago, IL, USA. 

Multi-site commercial and residential property operations management, the concept of new projects, execution, and control. Fully renovation of 2 properties, sales services, and marketing, collected client feedback, followed up on the guest's needs, implemented a preventive maintenance plan, related with state authorities, and communicated with all stakeholders about different expectations. 

08/1992-08/1998, Chief of Security and Facilities, Otopeni Air Base, Bucharest, Romania.

 Responsible for facilities operations and security of the base, including 50 military and civil aircraft, 350 vehicles, fuels storage depot, facility management of 1.5 million m² of land, including aisles to Otopeni International Airport runways from the military site, accommodation for 500 people into 20,000 m² of residential and training areas, administration of 100 vehicles and 50 rooms hotel management 50 protocol rooms. The duties were to manage 6,000 m² of offices, aircraft and car fleet parking, recruitment, personnel coaching and appraisals, administration and command of 900 people every year, loss prevention, internal and external audits, and investigations related to HSS

USAMV Bucharest, Construction Engineer

Ground Forces Academy “Nicolae Balcescu” , Infantry Lieutenant

Canterbury University, Master of Business Administration