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    Administration Specialist with Dutch - București, România - MOOD MEDIA ROMANIA SRL

    MOOD MEDIA ROMANIA SRL
    MOOD MEDIA ROMANIA SRL București, România

    4 zile în urmă

    MOOD MEDIA ROMANIA SRL background
    Full time
    Descriere
    RequirementsDutch – advanced level, verbal & written,English – advanced level, verbal & written.
    Accurately enter data in ERP System on the customer > order > contract responsibilities.
    Outstanding verbal and written communication skills and the ability to prioritize and multi-task.
    Responsible, well organized, thorough, proactive, ability to manage own time effectively.
    Ability to work as part of a team or alone.


    Data literacy:
    competence in finding, manipulating, managing, and interpreting data.
    Excellent knowledge of MSOffice applications.
    Strong ability to escalate and chase internally, while maintaining a good relationship with therepresentatives of the other departments.


    ResponsibilitiesCreate and maintain customer cards with their physical and financial detailsCreate contracts, amend existing contracts, perform quality check on contracts before activationCreate quotes, orders and return orders with relevant equipment/labour/servicesEstablish deposit and autopay requirementsPerform timely execution of month end closing activitiesEvaluate and participate in updating AR Admin processes and proceduresMeet department-standard metrics while maintaining high quality performanceWork in cooperation with AR, Finance, Sales, Operations and other departments to ensure a qualitycustomer experience.

    Cancelling contracts and creating the framework to ensure full service termination.

    Resolve customer disputes, determine root cause and work with the customer or internal businessowner to resolve the issue that is preventing payment.

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