Locuri de muncă
>
Bucharest

    Collection Specialist with French - Bucharest, România - DXC Technology

    DXC Technology
    DXC Technology Bucharest, România

    2 săptămâni în urmă

    Default job background
    Full time
    Descriere

    Job Description:

    Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment.

    Responsibilities may include the following depending upon job level:

    Effectively apply trained collection strategies;

    Build a close relationship with a portfolio of assigned customers (by phone and email);

    Analyze and research customer's receivables account delinquency and determine the type of communication method to facilitate payment;

    Identify, negotiate, implement payment solutions and overcome customer process inefficiencies;

    Document actions taken and determine future collection steps in a centralized system;

    Identify delays due to disputes;

    Resolve disputes related to customer payment on delinquent accounts, negotiate and ensure payment from customer;

    Identify root causes of problems and assign the issue towards the responsible department in order to resolve; follow up internally to ensure timely resolution and to increase customer satisfaction;

    Establish international relationships with departments in DXC worldwide (credit, billing, sales, controllership, etc.) to agree upon customer solutions to implement;

    Recognize trends for nonpayment and resolve issues by engaging internal partners;

    Analyze at-risk customers and recommend account strategies to prevent delinquencies;

    Demonstrate sound judgment, prompt follow-up, and timely structured escalations;

    Identify "at risk" customers and engage key contacts (credit and sales) to resolve issues;

    Build strong customer relationships to ensure world class Total Customer Experience and win/win outcomes are achieved;

    Lead and participate in local projects that enhance operational efficiencies within Collections organization;

    Lead or participate in cross-functional teaming to improve customer payment cycle, facilitate solutions for customer receivable issues, and improve organizational processes.

    Qualifications:

    Education and Experience Required:

    First level university degree with a focus in business or economics or equivalent experience

    Typically 0-2 years of experience

    Knowledge and Skills Required:

    Good written and verbal communication, negotiation, and conflict resolution skills

    Fluent English and 2nd language (German/Danish/Dutch/French) / , 2nd language is a plus

    Familiarity with computers

    Basic accounting knowledge

    Basic understanding of collection processes and financial concepts

    Strong prioritization and organization skills

    Good problem solving and reconciliation skills

    Solutions oriented

    Good influencing skills

    High customer service orientation

    Strong initiative, ability to work independently

    Team player

    Capability of sharing knowledge

    Structured thinker and analytical skills

    Comfortable working with numbers

    Ability to work within deadlines

    Interest in the economical business sector

    Supporter of change

    Multicultural working experience is a plus

    Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

  • Orange Business Services

    French Trainer

    1 săptămână în urmă

    Orange Business Services Bucharest, România Full time

    How would you like to work in IT, toying with cutting edge technologies and enjoying your life? At Orange Services, it's possibleAs one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations. · Through ...

  • ADP

    Payroll Specialist with French

    5 zile în urmă

    ADP Bucharest, România Not Specified

    Job Summary: · The Payroll Specialist is the single point of contact for the client (he/she manages the payroll production and the client relationship for a portfolio). · In addition, this role will participate in system testing as needed, provide consultation to clients and oth ...

  • Automatic Data Processing (ADP) Romania SRL

    Software Engineer with French

    1 zi în urmă

    Automatic Data Processing (ADP) Romania SRL București, România Full time

    Job Summary: · As a member of ADP's France NAS team, The Java Parameter Specialist – Client Service objective is the accurate and efficient implementation of the solution for the work streams he/she is responsible while understanding the upstream and downstream impacts to the Cl ...

  • ADP

    Software Engineer with French

    2 săptămâni în urmă

    ADP Bucharest, România Full time

    Job Summary: · As a member of the Client Service, the Software Engineer is in charge of the customized applications used by the GXP Link clients of France NAS BU (30 large and renowned companies). · Within the GXP Link team, the Software Engineer has direct interactions with cli ...

  • Conectys Serv Telecom SRL

    Customer Support with French

    2 săptămâni în urmă

    Conectys Serv Telecom SRL București, România Full time

    Are you friendly and positive? Is French your strength and can you express yourself easily on any subject? · As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with custome ...

  • OPEN DIGITAL SERVICES ROUMANIE

    QA Specialist with French

    1 zi în urmă

    OPEN DIGITAL SERVICES ROUMANIE Bukarest, România Full time

    We are seeking to hire a skilled QA to help us with on the quality/testing parts of our current projects. · Specifically, you will be required to: · Ensure the high quality for the software solutions implemented on different applications of Private Banking SGRF domain. · Particip ...

  • Worldline

    General Ledger with French

    1 săptămână în urmă

    Worldline București, România Full time

    Accounting/General Ledger Recording To Report Specialist with French · Bucharest · This is Worldline · We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of milli ...

  • ADP

    Software Engineer with French

    1 zi în urmă

    ADP Bucharest, România Full time

    Job Summary: · As a member of ADP's France NAS team, The Java Parameter Specialist – Client Service objective is the accurate and efficient implementation of the solution for the work streams he/she is responsible while understanding the upstream and downstream impacts to the Cli ...

  • PROHUMAN APT SRL

    Technical Trainer with French

    1 săptămână în urmă

    PROHUMAN APT SRL București, România Full time

    This job is the right for you if: · Spoken languages: fluent French (B2/C1) and English (B2); · Leadership skills, Strength of proposal, Pedagogy, High level of empathy; · Capacity to understand and learn technical topics fast (IT background would be a plus); · Proven experience ...

  • Wipro

    Contract Specialist with French

    4 zile în urmă

    Wipro București, România Full time

    Responsibilities · Customer Operational Support: · Manages Customer relationship through providing daily operational support in Legacy and CBA environment · Communicates all relevant information and ensures Customer's satisfaction regarding the activities in scope · Keeps Custome ...

  • OPEN DIGITAL SERVICES ROUMANIE

    Business Analyst with french

    4 zile în urmă

    OPEN DIGITAL SERVICES ROUMANIE București, România Full time

    We are seeking to hire a skilled Business Analyst to help us with the development of our current projects. · Specifically, you will be required to: · Act as the contact between the bussines teams and the development team (local and near shore); · Co-working with the business anal ...

  • Randstad

    Accounts Payable with French

    4 zile în urmă

    Randstad Bucureşti, România Full time

    · OfferYour Responsibilities: · Mailboxes Management · Manage accounts payable generic mailboxes – invoice reception and inquiries. · Timely forward received invoices to the financial system (Oracle Fusion). · Ensure timely follow-ups, when needed, with internal (approvers, code ...

  • GLOBAL CUSTOMER CARE SERVICES S.R.L

    Technical Support with French

    2 săptămâni în urmă

    GLOBAL CUSTOMER CARE SERVICES S.R.L București, România Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Technical Support Customer Service Representative. In this role, you will be responsible for providing exceptional technical support and customer service to our clients. You will be the first ...

  • Molson Coors

    Credit Analyst with French

    4 zile în urmă

    Molson Coors Bucharest, România

    Requisition ID: 30501 · Molson Coors is a leading brewer with 18,000+ employees, 30+ breweries and 130+ beer brands, consumed in more than 50 countries. Our GBS history in Romania started in 2017, when Molson Coors Global Business Services was established in Bucharest, and since ...

  • Allianz Partners Romania

    Claims Officer with French

    1 săptămână în urmă

    Allianz Partners Romania București, România Full time

    Key Responsabilities : Back and Front office activities for customer support; · Process medical claims within the agreed company SLA (service level agreement); · Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to delive ...

  • Genpact

    OtC Specialist with French

    1 săptămână în urmă

    Genpact București, România Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Ourpeople across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – t ...

  • EVERIENCE ROMANIA

    Technical Trainer with French

    4 zile în urmă

    EVERIENCE ROMANIA București, România Full time

    Choose a job that makes sense · EVERIENCE supports the companies' digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, · EVERIENCE supportsusers ...

  • MOOD MEDIA ROMANIA SRL

    Client Support Representative with French

    4 zile în urmă

    MOOD MEDIA ROMANIA SRL București, România Full time

    SKILLS AND EXPERIENCE · • French – proficient level · • English - proficient level · • Very good computer skills, excellent knowledge of MS Office applications · • Responsible, well organized, extremely thorough, open, assertive, proactive, analytical and logical person · • Exce ...

  • Wipro

    Customer Care Representative with French

    4 zile în urmă

    Wipro București, România Full time

    WIPRO, one of the biggest International Outsourcing Companies is looking for new talent to recruit Our Customer Care with French role consists of assisting customers, sales representatives and clients' employees for a global pharmaceutical and medical device company. · What shoul ...

  • Bitdefender

    Commercial Support Representative with French

    4 zile în urmă

    Bitdefender București, România Full time

    Bitdefender is a global security technology company that provides cutting edge end-to-end cyber security solutions and advanced threat protection to more than 500 million users in more than 150 countries. Since, Bitdefender has consistently produced award-winning business and con ...