-
Customer Advisor with Italian
2 zile în urmă
IGT SERVICES AND TECHNOLOGIES S.R.L. București, România Full timeOur Identity: · At IGT Solutions, we're trailblazers in revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Our unique approach combines cutting-edge digital technologies with human intelligence, ...
-
Customer Advisor with Italian
1 săptămână în urmă
IGT SERVICES AND TECHNOLOGIES S.R.L. București, România Full timeAs a Customer Service Representative with Italian, your primary responsibilities will include: · Be the beacon of exceptional service, illuminating every customer interaction with warmth and expertise across various communication channels—phone calls, emails, and social media pla ...
-
Customer Support with Italian
4 zile în urmă
IGT Solutions București, România Full timeAs a Customer Service Representative with Italian, your primary responsibilities will include: · Be the beacon of exceptional service, illuminating every customer interaction with warmth and expertise across various communication channels—phone calls, emails, and social media pla ...
-
Customer Service with Italian
4 zile în urmă
Hudson RPO București, România Full timeHudson RPO is currently partnering with our client to recruit a Customer Service Specialist fluent in Italian and English to join their team in Bucharest, Romania. · Key Responsibilities: · Support sales team inquiries, provide information, and assist with order processing. · Col ...
-
AP Accountant with Italian
2 săptămâni în urmă
Bunge Bucharest, RomâniaAre you ready for a new step in your career and willing to make a difference in a global vital business? Become part of our team and help build an organization that is working on the latest trends in Agri and Food Solutions - you probably have heard about our local brands of oil, ...
-
Content Moderator with Italian
1 săptămână în urmă
Randstad Bucureşti, România Full time· OfferWe're looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. · Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic ...
-
Italian Contact Service Associate
4 zile în urmă
IGT Solutions București, România Full timeItalian Contact Service Associate · Bucharest, Romania · Requirements · Excellent communication skills in Italian – C1 and an advanced English level - B2 (verbal and written) · Other specialized skills: good communication skills with customer service skills, any experience in BPO ...
-
AI Data Trainer with Italian
4 zile în urmă
Amazon București, România Full timeAI Data Trainer with Italian, OPTIMA - Alexa Shopping · Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX), quality across shopping f ...
-
Customer Support Representative with Italian
2 săptămâni în urmă
Conectys Serv Telecom SRL București, România Full timeWhat will make you successful for the role:A B2 level of English Language (both written & spoken);A C1 level of Italian Language (both written & spoken)Curiosity, always looking for solutions;Attention to detail and "willing-to-help" attitude;Excellent computer skills; · Within y ...
-
IT Service Desk with French and Italian
4 zile în urmă
Wipro București, România Full timeLEVEL OF STUDIES: · University degrees or university student in the last year · REQUIRED PROFESSIONAL EXPERIENCE: · Professional certificate in Windows operating systems and networking · Knowledge of the following foreign languages: · English advanced (writing, reading, using con ...
-
Service Solution Administrator with Italian
1 săptămână în urmă
Michelin Romania S.A. București, România Full timeThis role is based in the Michelin Corporate Business Services in Bucharest, where more than 800 colleagues deliver excellence in Purchasing, Finance, Logistics, Order to Cash, Personnel and Service Management. · What we're looking for: · Fluency in English and Italian (at least ...
-
Customer Care Professional-Italian
4 zile în urmă
IGT Solutions București, România Full timeJD- · Voice Support (inbound). As a customer service representative, your activities would include handling requests related to reservation cancellations, changes to booking dates, updates to customer information, online check-in support, and providing additional information abou ...
-
Online Italian tutor
4 zile în urmă
TeacherOn Bucureşti Sectorul , România Timp parțialHi Maam, · My Name is pramod & currently work in romania as a im looking for learn italian language.Im looking for the learn some italian basics before i went to italy,im 100% not a pro in english aswell.If you can help me with italian basics it will be more helpful for me .Look ...
-
Quality Analyst with French/ German/ Italian
4 zile în urmă
IGT SERVICES AND TECHNOLOGIES S.R.L. București, România Full timeBilingual Quality Analyst – Work from Office · As our new Quality Analyst you will lead the way in evaluating and raising the quality bar of our team play. The overall objective is to analyze our team's performance from a quality perspective. You will provide analysis, findings, ...
-
Brand Specialist/Account Manager Italian
2 zile în urmă
Amazon Bucharest, România· About · strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class ...
-
Customer Support Specialist German, Dutch, Italian
2 săptămâni în urmă
Onecreative RO București, România Full timeWe are looking for a German, Dutch or Italian speaking Technical Customer Support Representative in Bucharest for a top Outsourcing/BPO company. This position offers the opportunity for qualified people to contribute in a dynamic and challenging environment. · Position: Customer ...
-
Randstad Bucureşti, România Full timeOrganisation/DepartmentInvestment · Job description · • Correct and precise processing of daily tasks related to Investment Banking products and services (such as investigations, assistance to internal customers, claims solving, accounting); · • Involvement in projects aimed at i ...
-
customer support specialist with foreign languages
4 zile în urmă
Gi Group Staffing Company Bukarest, România Full timeGi Group România is looking for Customer Support Specialist with German/Italian/French/Polish for the "Digital Power Department" of our global client acting in the field of telecommunications and IT. · Location: Bucharest · Schedule: Full-time, Full-office, Monday – Friday, 10:00 ...
-
Finance Leader for Italy
3 zile în urmă
Michelin Romania S.A. București, România Full timeMission: · We are seeking an experienced finance professional to join our Shared Service Center in Bucharest, focusing on supporting our operations in Italy. The Finance Leader will be responsible for overseeing the financial operations of our organization, ensuring accuracy, com ...
-
text proofreader with foreign languages
4 zile în urmă
Arche Consulting Sp. z o.o. Sp. K. Bukarest, România Full timeAbout the opportunity: · As a vigilant guardian of a popular social media brand, you will meticulously check written content to ensure that it is in line with the platform's values. A person in this position is like a detective who looks for and verifies any racist, sexist, ageis ...
T&A Implementation Consultant with Italian - Bucharest, România - ADP
Descriere
Job Summary:
Analysis activities in order to define the specifications for the effective construction of information systems, likely to meet the requirements of users
Perform analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.
The Consultant implements the time&attendance settings for the OneService platform's new Celergo/Streamline/ BOB clients for Italy.
He/she is the client's privileged partner, helping the client analyse and implement time&attendance regulations in accordance with legislation in order to guarantee the highest level of service.
As part of his/her mission, he/she aims to satisfy clients while ensuring uninterrupted service when the client's file is sent to the client recurring service team.
He/she applies the implementation process to provide all the deliveries expected for the client.
The main responsibilities will be to deliver activities for achieving analysis, to define specifications for building effective systems, capable to meet user requirements.
KEY RESPONSIBILITIES:
· Analyse client specifications and implement solutions in the software to meet end user requirements
· Implements the system according to client requirements
· Coordinates with Client/Stakeholder/Senior Consultant/SME to clarify specific requirements and to ensure accurate configuration of captured requirements
· Documents detailed/custom system configuration and tests
· Performs data migration
· Checks system compliance to client requirements
ROLE DESCRIPTION:
· Communicate through CRM, phone, and email with Clients to ensure full and joint understanding of the requests, to keep the client updated on progress, and ensure resolution fully meets their needs
· Complete the Blueprint document with the client specifications and particularities
· Sets up the software system by configuring parameters, time codes, calculation formulas
· Check system compliance to legislation and client requirements
· Compares data base interrogations with client data, providing reports on differences and mismatches
· Loads sample client data in the system
· Runs scripts and data base interrogations
· Compares data base interrogations with client data, providing reports on differences and mismatches
· Ensures functional parametrization for custom requirements
· Creates/develops automatic tools
· Performs functional testing post implementation before UAT (User acceptance testing)
· Keep the project team informed regarding key deliverables, milestones, status and risks of each implementation
· Constantly and actively contribute to the Standardization and Improvement process
· Designs and delivers accurate solution configuration document (that may take different names, depending on respective work stream) that follows standard work best practices and allows for interactive modelling and testing, to build client confidence.
· Organise and manage the handover to the service teams
KNOWLEDGE AND SKILLS REQUIREMENTS:
· Computer literate, MS Office (Word, Excel, PowerPoint);
· Ability to work creatively and analytically in a problem-solving environment
· Ability to work in an information systems environment
· Must be able to configure system parameters, load client data , implement business logic algorithms and formulas
· Technical skills with regard to software applications
· Numerical competencies
· Eagerness to contribute in a team-oriented environment
· Demonstrated ability to multi-task and manage the work efforts / priorities of other team members
· Ability to quickly understand and decompose HR, business and technical concepts
· Italian payroll legislation knowledge
· An open mind in terms of computerized HR management
· Effective at communicating clearly technical and business matters / ideas
· Customer relationship management
EDUCATION AND EXPERIENCE:
· Proven experience (+1,5 years) in relevant industry, on similar process or activity
· Must be proficient using Microsoft Office and have working knowledge of various operating systems
· Basic SQL knowledge
· Higher education
· Languages: Italian B2, English B2
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Utilizatori ai profesiei T&A Implementation Consultant with Italian în Bucharest
-
Iryna Arapova
International law lawyer, civil service manager
-
Cristian Slobozeanu
FM Contract Manager