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    Call Center Agent - Bucharest, România - Marsh

    Marsh
    Marsh Bucharest, România

    1 săptămână în urmă

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    Descriere

    Marsh is seeking candidates for the following position based in the Bucharest or Cluj-Napoca office:

    Call Center Agent, Hungarian speaker

    What can you expect?

    • Working for the world's leading insurance broker and risk adviser
    • A clear career development path
    • An enthusiastic and passionate team who will support you
    • Continuous on the job training

    What is in it for you?

    • An unique opportunity to work with clients and colleagues globally
    • Work with a multinational and multilingual community in an energetic environment
    • Be part of a management group focused in people's development, process improvement and cross-team collaboration
    • Full-Time working hours, 8 hrs/day
    • Possibility to work from home, hybrid model (3 days at the office, 2 days at home)
    • Indefinite (permanent) contract
    • Attractive benefits package (medical insurance, life insurance, travel insurance, birthday leave, meal tickets and others)
    • Endless learning opportunities

    We will count on you to:

    • Claim management for mobile phones and other electronic devices, by: taking over and making calls and providing the necessary information in order to solve the open files; administrative activities regarding the registered claims
    • Registration in the system of claims endorsed by customers
    • Reception and verification of documents
    • Receiving and drafting correspondence (emails)

    What you need to have:

    • Experience in call center/customer service or similar support
    • Fluency in Hungarian and Romanian language
    • Strong verbal and written communication and negotiation skills
    • Proficiency in Outlook, MS Excel and Word
    • Detail oriented and skilled in problem solving
    • Resourceful and creative thinker
    • Works independently and collaboratively in a fast-paced environment with a high degree of accuracy
    • Dynamic person with a team spirit, perseverance, resistance to stress

    What makes you stand out:

    • Comfortable and motivated to work in a well-structured organization
    • Enthusiastic personality and willingness to learn
    • Ready to play a leading role in helping cross functional teams collaborate and achieve challenging goals
    • Focused on the importance of getting down to the detail of how things work
    • Great communicator and a team player

    Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

    Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

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