- Working for the world's leading insurance broker and risk adviser
- A clear career development path
- An enthusiastic and passionate team who will support you
- Continuous on the job training
- An unique opportunity to work with clients and colleagues globally
- Work with a multinational and multilingual community in an energetic environment
- Be part of a management group focused in people's development, process improvement and cross-team collaboration
- Full-Time (working hours
- Possibility to work from home, hybrid model (3 days at the office, 2 days at home)
- Indefinite (permanent) contract
- Attractive benefits package (medical insurance, life insurance, travel insurance, birthday leave, meal tickets and others)
- Endless learning opportunities
- Claim management for mobile phones and other electronic devices, by: taking over and making calls and providing the necessary information in order to solve the open files; administrative activities regarding the registered claims
- Registration in the system of claims endorsed by customers
- Reception and verification of documents
- Receiving and drafting correspondence (emails)
- Experience in call center/customer service or similar support
- Fluency in Bulgarian and Romanian language
- Strong verbal and written communication and negotiation skills
- Proficiency in Outlook, MS Excel and Word
- Detail oriented and skilled in problem solving
- Resourceful and creative thinker
- Works independently and collaboratively in a fast-paced environment with a high degree of accuracy
- Dynamic person with a team spirit, perseverance, resistance to stress
- Comfortable and motivated to work in a well-structured organization
- Enthusiastic personality and willingness to learn
- Ready to play a leading role in helping cross functional teams collaborate and achieve challenging goals
- Focused on the importance of getting down to the detail of how things work
- Great communicator and a team player
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Call Center Agent - Bucharest, România - Marsh
Descriere
Marsh is seeking candidates for the following position based in the Bucharest or Cluj-Napoca office:
Call Center Agent, Bulgarian speaker
What can you expect?
What is in it for you?
We will count on you to:
What you need to have:
What makes you stand out:
Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.