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    Content Moderator with Bulgarian - Bucureşti, România - Randstad

    Randstad
    Randstad Bucureşti, România

    Găsit în: beBee S2 RO - 1 săptămână în urmă

    Randstad background
    Full time
    Descriere


    Offer

    We're looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

    Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment. Responsibilities

  • Provide resolution to maintain standards of quality;
  • Review content and provide resolution based on prescribed guidelines;
  • Recognize trends and patterns and raise issues timely;
  • Provide insights to help improve the support to the users;
  • Maintain a thorough understanding of process and policies;
  • Provide excellent customer service to our customers;
  • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.Qualifications we seek in you Minimum qualifications
  • Any Graduate (PG an added advantage);
  • Freshers are eligible;
  • Fluent in Read/Write in English & Bulgarian Language. Preferred qualifications
  • Effective probing skills and analyzing / understanding skills;
  • Problem solving skills with customer centric approach;
  • Must be able to work on a flexible schedule (including weekend shift work). What can we offer?
  • Attractive salary;
  • Stable job offers - employment contract;
  • Work in a multicultural environment;
  • Various trainings (initiating, soft skills);
  • Possibility of development;
  • Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).
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