- Deliver the value proposition for each strategic customer segment (WB, SME & MCB, MCSE)
- Improve e-commerce products P&L
- Increase customer satisfaction
- Ensure e-commerce products & processes compliance with internal and external standardsYour day-to-day
- Manages the new products developments and/or update initiatives, during the entire product lifecycle (technical requirements, testing, implementation, communication)
- When needed, takes on project management responsibilities for new initiatives implementation
- Responsible for testing and coordinating the functionality tests related to the products' updates and associated applications;
- Proposes updates and reviews of processes, products and commercial offer based on feedback from clients, the network and the analysis performed
- Stays informed on market developments and innovation and combines market knowledge in order to formulate the right product proposition;
- Monitors E-Commerce business profitability and other key performance indicators (portfolio and process related) in order to permanently improve cost efficiency and deliver on expectations;
- Collaborates closely with Sales departments in identifying sales opportunities on all channels and in updating products, processes and offers based on feed-back received;
- Monitors key indicators for existing portfolio, understanding potential deviations and suggests adjustment measures when necessary, while keeping the customer at the core of developed actions;
- Monitors the customer satisfaction surveys and proposes actions accordingly;
- Responsible for e-commerce services SLA achievement
- Responsible for underlying IT applications compliancy with internal security standards and applicable legislation (e.g. GDPR, PCI DSS)
- Participates in ING Group projects and initiatives;
- Participates in public events and conferences as ING spokesperson;
- Positively influences, collaborates with and identifies stakeholders across different tribes; Coordinates management of stakeholders up to senior management level.
- Coordinates and facilitates the team work; Coaches and mentors team members;
- Responsible to ensure that products, processes and related documentation are compliant with the internal/external requirements, risk policies, regulations.What you bring to the team
- Positive attitude, high degree of responsibility, disciplined, analytical and problem solving skills, attention to detail, results oriented, customer orientation, relationship and communication ability, initiative, able to work under pressure;
- Professional Knowledge: understanding the regulatory framework for cards business, good knowledge of business strategy, understanding of ING's distribution business model;
- Education: Bachelor degree;
- Experience: minimum 5 years of experience in financial services or telecom in areas like product managet and project management; previous experience managing e-commerce products is a plus;
- Professional Qualifications: previous experience in informal coordination of a team, P&L responsibility; Agile methodology;
- IT knowledge: proficiency in Microsoft Office;
- Foreign languages level of knowledge: English ( written and spoken) fluent.What we offer
- Impactful work in a fun and collaborative environment;
- Open-concept offices designed for both team work and relaxation;
- Corporate events and social gatherings;
- Hybrid way of working with flexible working schedule and short week options;
- Monthly budget on Benefit platform;
- Extra annual leave days depending on the total length of working experience;
- Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;
- Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;
- Context to make an impact through Sustainability and Corporate Social Responsibility projects.
-
Product Lead
4 zile în urmă
ING Bucharest, România Full timeDiscover ING BankING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But ...
-
Product Area Lead
4 zile în urmă
ING Bucharest, România Full timeDiscover ING BankING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But ...
-
Product Lead NFR&Compliance
1 săptămână în urmă
ING Bucharest, România Full timeProduct Lead – NFR&Compliance (JG 18) · GJA profile: Product Lead Products I · Discover ING Hubs Romania · We started out in 2015 as ING's software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competen ...
-
Medical & Scientific Affairs Scientist
6 ore în urmă
Haleon Bucharest, România Full timeHello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren ...
-
Quality Assurance Specialist
6 ore în urmă
Haleon Bucharest, România Full timeHello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren ...
-
Buyer
4 zile în urmă
Alstom Bucharest, România Full timeAt Alstom, we understand transport networks and what moves people. · From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. · Every ...
-
Market Development Manager
1 săptămână în urmă
Assa Abloy Bucharest, România Full timeMarket Development Manager, Abloy International Are you an experienced strategic, innovative and "hands on" business developer with industry experience and deep technical know-how? We have just the role for you Join our Abloy International team in APAC region as a Market Developm ...
-
Senior Life Insurance Consultant
1 zi în urmă
Allianz Technology Se Romania Branch Bucharest, România Full timeAllianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. · Allianz Services is running service delivery operatio ...
-
Product Industrialization Manager
4 zile în urmă
Alstom Bucharest, RomâniaAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...
-
Associate Producer
4 zile în urmă
Electronic Arts Bucharest, RomâniaBuilding on an incredible 30 year foundation, we're redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we're taking the largest football club in the world ...
-
Product Manager
4 zile în urmă
ING Bucharest, România Full timeDiscover ING Hubs RomaniaWe started out in 2015 as ING's software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies. · Formerly known as ING Tech, as of 2022 we provide borderless services with b ...
-
Product Owner
3 zile în urmă
ESX Intel World SRL București, România Full timeWe are seeking a dynamic Product Owner to lead development of our fitness platform. The ideal candidate will be adept in overseeing the end-to-end software product lifecycle, ensuring that our solution not only meets but surpasses customer expectations. You will be involved in a ...
-
Devops Engineer
4 zile în urmă
Luxoft Romania București, România Full timeProject Description: · In this role, you'll be joining our Azure Engineering team within Cloud Productivity & Engineering (CPE) as an Senior Azure DevOps Engineer, reporting directly to the Director for Azure Engineering.This team focuses on building, developing, and supporting ...
-
System Architect
4 zile în urmă
IC Resources Bucharest, România Full timeThis is a superb opportunity to join a world-leading Semiconductor company as a System Architect based in Bucharest Romania. For someone skilled in Microelectronics looking to push their career forwards within one of the world's leading Semiconductor companies, this is an excelle ...
-
Chief Product Owner
1 zi în urmă
Talentor Romania Bucuresti, România Liber profesionistOur client is a leading provider of innovative tech and streaming solutions, dedicated to revolutionize the way people consume digital content. · As the Chief Product Officer (CPO) you will play a pivotal role in shaping the future of the streaming platform. You will lead the pro ...
-
Production Manager
4 zile în urmă
PROHUMAN APT SRL București, România Full timePROHUMAN APT is seeking to recruit a professional Production Manager for one of his clients in manufacturing industry. · Qualifications: · Studies: Engineering degree in technical/industrial field; · Master's degree in operations and production Management (Industrial/ Technical ...
-
Product Manager
4 zile în urmă
Yassir București, România Full timeYassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (:$200M in funding) by ...
-
Product Introduction Trouble Shooter Technician
4 zile în urmă
Alstom Bucharest, RomâniaLeading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised s ...
-
Senior Cloud Engineer
4 zile în urmă
Evolve Today București, România Full timeFor our business partner, one of the leading service providers for commercial mobility in Europe, we are looking for a Senior Cloud Engineer.The platform team operates the Azure Cloud infrastructure and supports the product teams in developing customer-centric digital solutions a ...
-
AMO Inside Sales Specialist
4 zile în urmă
Gilbarco Veeder Root București, România Full timeJob Title: AMO Inside Sales Specialist · Are you a motivated and results-driven individual looking to take the next step in your sales career? We are seeking an AMO Inside Sales Specialist to join our dynamic team. As an AMO Inside Sales Specialist, you will play a crucial role i ...
Product Lead - Bucharest, România - ING
Descriere
Discover ING Bank
ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there's a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.
To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers' lives and businesses.
ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.
Join us
Mission
Design the e-commerce business strategy, implement the products & business plan and identify new opportunities to: