- Provide resolution to maintain standards of quality;
- Review content and provide resolution based on prescribed guidelines;
- Recognize trends and patterns and raise issues timely;
- Provide insights to help improve the support to the users;
- Maintain a thorough understanding of process and policies;
- Provide excellent customer service to our customers;
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.Qualifications we seek in you Minimum qualifications
- Any Graduate (PG an added advantage);
- Freshers are eligible;
- Fluent in Read/Write in English & Russian Language. Preferred qualifications
- Effective probing skills and analyzing / understanding skills;
- Problem solving skills with customer centric approach;
- Must be able to work on a flexible schedule (including weekend shift work). What can we offer?
- Attractive salary;
- Stable job offers - employment contract;
- Work in a multicultural environment;
- Various trainings (initiating, soft skills);
- Possibility of development;
- Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).
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World Vision Bucharest, România· With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. · Come join our 33,000+ staff worki ...
Content Moderator with Russian - Bucureşti, România - Randstad
Descriere
Offer
We're looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment. Responsibilities