Despre Georgiana Apostol:
I have had my Graduation Ceremony (Accounting and Management - London) in February 2023 and I am excited to have the opportunity for this challenge. As someone who has spent multiple years in finance, accounting, customer service and management, I have an in-depth understanding the Generally Accepted Accounting Principles (GAAP). I apply Kaizen concept in my professional life. I am highly motivated and result-driven person with strong numerical and analytical skills.
Twenty years in the financial and accounting service industry contributed to developing my ability to work under pressure in a challenging environment. I am a quick learner, confident and reliable with excellent communication skills and an integrity and objectivity of approach.
Experiență
BSc (Hons) Accounting & Management / Ulster University London, Graduation June 2022
Management Capability Course – September 2022.
Operational Delivery Profession Course – Team Leader Silver Development Programme, June 2023.
Retail Banking program in the Romanian Banking Institute, Training and Specialization Banking Centre.
Educație
Work Experience
- Line manager – Home Office (London)
November 2021 - present
- Leading operational, administrative, and technical functioning.
- Analyzing data, performance, managing and supporting staff to identify knowledge gaps.
- Checking timesheets, planning weekly Rota, organizing work and strategy activity for staff.
- Arranging and conducting 1-2-1 meetings and providing feedback on quality and productivity.
- Presenting solutions to improve the activity.
- Sortation Associate – Amazon, London
September 2020 to November 2021 (pandemic year)
- Receiving & sorting parcels into relevant post codes.
- Following Amazon's internal processes and safety and security procedures.
- Administrator sales advisor – Big Yellow (self-storage), London
December 2018 to September 2020
- Performing daily schedule: bank statement reconciliation, invoices, and Direct Debit validation.
- Handling payments, arranging orders and delivery.
- Completing inventory at the end of month and keeping the shop floor clean and tidy.
- Supporting the manager and following the company procedures.
- Increasing sales revenue building good relationships with customers.
- Front desk receptionist – Travelodge hotel – London
November2017 to December 2018
- Completed City Ledger and Company’s Payment Book.
- Performed a good understanding of the guest’s requirements when they are checking in or out.
- Ensured the banking and till procedures are carried out in accordance with company’s policy.
- Identified the problems and kept up to date the line manager.
- Assistant Manager – SRC Transatlantic LTD (financial services), London
June 2012 to November 2017
- Ensured Safety and Security policies, opened-closed procedures, and dual authorization.
- Front-office operations: cash loans, cheques, MoneyGram, payments.
- Coordinated the team and activity to achieve monthly sales target.
- Analyzed and solved customer complaints in a friendly manner.
- Supported the store manager in planning and executing the marketing plan.
- Assistant Manager – Alpha Bank Romania, Ploiesti (Romania)
June2005 to June 2012
- Coordinated front-office operations (cards, loans, payments, cheques, insurances) and maximize selling.
- Handled large amounts of money by managing deposits and withdrawals.
- Transfer orders, international and cheque payment, cash operations documents.
- Maintained a high standard of customer service by responding and solving all complaints in a friendly and professional manner.
- Accountant – SC Carlsrom Beverage Co SRL, Ploiesti (Romania)
September 1996 to June 2005
- Prepared cash collection and remittance.
- Recorded and remitted bookkeeping documents and cash to the sales agencies.
- Recorded cheques from the territory covered and their remittance to the bank.
- Registered daily operations, registered invoices, reconciled suppliers and bank statements, monthly payments, creditors and debtors accounts and ad-hoc tasks.
- Math teacher – National Education System, Ploiesti (Romania)
September 1994 to September 1996
- Prepared math study material for the classroom.
- Developed and organized classroom materials, prepared pupils for tests.
- Monitored the performance and organized extra hours for pupils.