Junior Technical Support Engineer - Cluj-Napoca, Cluj
Numai pentru membrii înregistrați Cluj-Napoca, Cluj, România
1 lună în urmă
* Acest interval salarial este o estimare făcută de beBee
Job summary
Join our team as a Specialist in the Customer Service - Technical role. Your main focus will be providing foundational technical support to our customers, ensuring an exceptional service experience.
Responsibilities
- Respond to customer inquiries via telephone, email, or chat.
- Troubleshoot basic technical issues related to our products and services.
- Record and document customer interactions and technical issues.
- Assist in the installation of products following standardized procedures.
Skills
- Basic understanding or experience with: relational databases (Oracle/MSSQL), Docker/Kubernetes, Linux, Java
- Customer Communication: Ability to communicate effectively with customers to understand their technical issues.
- Basic Troubleshooting: Skills to identify and resolve basic technical problems.
Descrierea postului
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