Technical Support Engineer - Târgu Mureș

Job summary

As a Technical Support Engineer, you will support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers.

Responsibilities

• Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
• Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet's distributor, installer and/or EPC network.
• Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
• Deliver online or onsite training to customers such as distributors and installers.
• Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products
• Leverage your technical know-how and insight into the competitive landscape to proactively provide feedback/suggestions to Product Management to enhance Solplanet's product roadmap.
• Work closely with Solplanet's service teams and service partners in EMEA to assist our customers in the after-sales phase.

Qualifications

• Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
• Fluent in Romanian language and business fluent in English.
• In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
• Ability to work independently and focused in a dynamic, fast-paced environment.
• Quick learner with desire to deepen knowledge in the renewable energy industry.
• Prior work experience in a PV related industry is not a necessity but will be an advantage.

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