-
Technical Support Specialist
3 zile în urmă
Honeywell Bucharest, România OTHERJoin a team recognized for leadership, innovation and diversity · Technical Support Specialist (Rotational shifts) · We have an opportunity for a Technical Support Specialist to join us at Honeywell in BUCHAREST, RO. The Technical Support Specialist is the primary customer facing ...
-
Technical Support Specialist
4 zile în urmă
Arche Consulting Sp. z o.o. Sp. K. București, România Full timeAbout the company: · Global technology and consulting organization with a broad scope of services, including business consulting, software development, and IT outsourcing. · As a Technical Support Specialist with French/Portuguese/Spanish/German/Italian/Turkish/Russian Language ...
-
Technical Support Specialist, Dutch
4 zile în urmă
NinjaOne București, România Full timeAbout The Role · As a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support L ...
-
Quality Assurance Specialist
1 oră în urmă
Haleon Bucharest, România Full timeHello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren ...
-
Senior Payroll Specialist
5 zile în urmă
ADP Bucharest, România Not SpecifiedJob Summary: · The role of the Senior Payroll Specialist is to produce the payroll for clients, acting as their liaison for payroll-related processing. In addition, this role will participate in system testing as needed, provide consultation to clients and others, and as needed. ...
-
Payroll Specialist with French
5 zile în urmă
ADP Bucharest, România Not SpecifiedJob Summary: · The Payroll Specialist is the single point of contact for the client (he/she manages the payroll production and the client relationship for a portfolio). · In addition, this role will participate in system testing as needed, provide consultation to clients and oth ...
-
Payroll Specialist
5 zile în urmă
ADP Bucharest, România Not SpecifiedJob Summary: · The role of the Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing. In addition, this role will participate in the system testing as needed, provide consultation to clients and other stakeholders. · RES ...
-
Payroll Specialist
23 ore în urmă
ADP Bucharest, România Not SpecifiedJob Summary: · The Payroll Specialist is the single point of contact for the client (he/she manages the payroll production and the client relationship for a portfolio). · In addition, this role will participate in system testing as needed, provide consultation to clients and oth ...
-
Tier 1 Technical Support Engineer
4 zile în urmă
MonkeyRecruit București, RomâniaFor one of our Bucharest based clients, we're looking for a Tier 1 Technical Support Specialist. · Responsibilities: · * Monitor events/alerts and resolve or escalate to the appropriate team · * Gather/establish required information for handling customer issues · * Manage custome ...
-
Customer Care Specialist
4 zile în urmă
Mondiad București, RomâniaWe are looking for a Customer Care Specialist to assist our users with business and technical problems when using our services. · These responsibilities include resolving customer queries, recommending solutions, and guiding users through the product's features and functionalitie ...
-
Back Office Specialist
4 zile în urmă
Concentrix București, România Full timeJob description · We are looking for a talented Back Office Specialist (Hybrid) willing to know more about the insides of one of the largest American multinational technology companies and join our young and international team based in Bucharest. · Reimagine your career · Are you ...
-
Technical Programme Advisor, Cybersecurity
4 zile în urmă
CRDF Global București, România Full timePosition Summary: · Around the world, digital security is increasingly seen as a foundational component of national security, as nearly all facets of global financial, political, and social systems are rooted in deeply interconnected information & communications technology (ICT). ...
-
Senior Talent Acquisition Specialist
1 zi în urmă
MANPOWER ROMANIA SRL București, România Full timeManpowerGroup Romania is looking for a Senior Talent Acquisition Specialist for its client, one of the largest multinational retailers. · A successful Senior Talent Acquisition Specialist will have: · 5+ years of experience in a similar role; · Bachelor's degree in a related fiel ...
-
Application Specialist
4 zile în urmă
F. Hoffmann-La Roche București, România Full timeA healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. · W ...
-
Helpdesk Specialist
4 zile în urmă
Concentrix București, România Full timeJob description · In this dynamic role, you will be responsible for providing outstanding technical support for our client. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products an ...
-
Helpdesk Specialist
4 zile în urmă
Concentrix București, România Full timeJob description · In this dynamic role, you will be responsible for providing outstanding technical support for our client. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products an ...
-
Business Application Specialist
4 zile în urmă
Georg Fischer GmbH Albershausen Sucursala Bucuresti București, România Full timeAt GF, we see our company as a forward-thinking leader in our field. Since, we have been embracing innovations and sustainable solutions of the highest quality that add value to people's lives around the globe. · Main responsabilities: · Be part of the implementation of our new ...
-
Technical Support Consultant with French
1 săptămână în urmă
Automatic Data Processing (ADP) Romania SRL București, România Full timeJOB PURPOSE & KEY OBJECTIVES: · Part of the HCM Centre of Excellence, the France NA Support Specialist role is to support the National Accounts Business Unit in France with their NA applications client base. The goal of the France NA Support Specialist is to work as a first level ...
-
Helpdesk Specialist
4 zile în urmă
Concentrix București, România Full timeJob description · In this dynamic role, you will be responsible for providing outstanding technical support for our client. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products an ...
-
Modality Sales Specialist Ultrasound
1 săptămână în urmă
Philips Bucharest, România Full timeJob Title · Modality Sales Specialist UltrasoundJob Description · You will be responsible for improving market visibility of Ultrasound equipment, with a primary focus on Premium solutions. · Your role: · Identifying and generating new business areas/opportunities through acting ...
CS Product Technical Specialist - București, România - F. Hoffmann-La Roche
Descriere
A healthier future. It's what drives us to innovate.To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.
Creating a world where we all have more time with the people we love. That's what makes us Roche.This is a temporary contractor position for 2 years.
Reporting to the RCSC Customer Support Manager, you will be responsible to provide specialized assistance to Roche Customers regarding the usage and troubleshooting of Roche equipment, by using a digital platform that hosts a collection of specialized support solutions called eServices.
Key Responsibilities:
Handling of Customer enquiries, via phone or via digital e-services, identification and troubleshooting of complex issues using remote service for diagnostic support.
Manage complaints in cooperation with Advanced support, including communication with customers and colleagues.
Monitor and escalate the complaints, identify complex, intermittent or infrequent equipment failures.
Guarantee maintenance of correct documentation in the CRM system, process and product quality monitoring using specific metrics.
Occasional On-site service activities - supporting field-based technical support team.
Respect compliance with all relevant Roche guidelines and policies.
Proactive Identification of areas of improvement to guarantee a better customer experience.
Proposal of corrective actions for more efficient and automated processes.
Who you are:
University degree in chemical engineering or in scientific field (Biology, Chemistry, Engineering).
2+ years' experience in research, diagnostic laboratory or similar.
Fluent in English.
Scientific & Biology Know how.
Excellent customer orientation.
Problem solving.
Excellent interpersonal skills, reliability, ability to communicate effectively at all levels.
High self-motivation, strong analytical approach, target oriented, meticulous and organized.
Strong customer-centric service focus.
Please apply on Roche careers site
Who we are
At Roche, more thanpeople across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
Utilizatori ai profesiei CS Product Technical Specialist în Bucharest
-
Mihaela Viziru
Sr. Project Mechanical Design Engineer