Customer Service Specialist - Bucharest
Numai pentru membrii înregistrați Bucharest, România
4 săptămâni în urmă
Job summary
We are looking for a Customer Service Specialist to join our team. As a Customer Service Specialist, you will be the front line for customer inquiries, managing orders, and enhancing sales alongside our customer managers. You will handle everything from answering queries and resolving complaints to providing quotes and ensuring seamless order processing. Your role will also involve participating in customer visits, events, and offering e-commerce training.Responsibilities
- Provide comprehensive telephone support and service, addressing non-technical questions and concerns.
- Actively nurture and strengthen customer relationships to drive satisfaction and loyalty.
- Execute sales strategies effectively through proactive telephone engagement.
- Collaborate closely with Account Managers to ensure a unified approach to customer management.
- Contribute to internal sales processes such as inquiries, quotes, and follow-ups.
Descrierea postului
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