ICT Helpdesk Officer - București
Numai pentru membrii înregistrați București, România
1 lună în urmă
* Acest interval salarial este o estimare făcută de beBee
Job summary
ICT Helpdesk Officer provides support services aptitudes and responds to incidents reported by users.
Responsibilities
- Respond to incidents reported by users and addressed to the support team through the ticketing system, telephone or e-mail;
- Diagnoses problems through discussions with users and provides the necessary support in identifying, isolating and solving reported problems;
- Actively participates in the project of migrating users from desktop to laptop;
- Installing and configuring laptops/desktops for new users;
- Provides support for logging in and configuring new user profiles;
- Solves other received tasks, as necessary.
Descrierea postului
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