Head of Technology - Cluj-Napoca, Cluj

Job summary

Lead the creation and growth of a new technology division, setting its strategy, structure, and delivery approach. Scale the teams across the Casino and Data domains.

Responsibilities

• Delivery and 24/7 support of first-class software solutions that are secure, performant, reliable, and help provide an engaging and safe customer experience.
• Driving a collaborative, efficient, and continually improving test function that complements and works in partnership with engineering and wider teams to ensure the rapid delivery of high-quality products and services.
• Driving consistent high performance and engineering excellence from the technical teams, you will lead by example in displaying the flexibility and desire to take advantage of new technologies as they emerge.
• Develop and own the engineering strategy in conjunction with other Heads of Technology & Product, ensuring this has sufficient input, visibility, and engagement.
• Working with other Head of Technology & Product, develop an active community of engineering practice within the division, focusing on the continual improvement of all activities and processes that involve engineers.
• Lead with a people-first approach, developing a high-caliber team through effective recruitment, training, and coaching
• Ensure fit-for-purpose engineering practices and pipelines are in place for your domain
• Contribute to the identification and effective management of engineering and wider technology risks, taking ownership and driving actions to deliver effective mitigations.
• Use strong leadership skills, empowering colleagues to drive positive change and forging collaborative working between Transformation and BAU initiatives and teams.
• Ensure appropriate documentation is maintained and governance is applied in line with both legislative and business-wide requirements.
• Work closely with the Operations function to ensure high levels of uptime, rapid resolution of customer-facing issues, and a strong focus established and maintained on service quality, reliability, and stability.
• Responsible for ensuring technical expertise is applied in troubleshooting, incident management, root cause analysis, and post-incident decisions and actions.
• Work closely with the Head of Delivery to ensure that effective delivery practices are implemented across the engineering function.
• Play a leading role in establishing the new Betnacional division in Betfair Romania's Technology hub.
• Define the strategy and organizational structure for the new division, ensuring alignment with both Betnacional's goals and Flutter International's standards.
• Partner closely with Talent Acquisition to drive recruitment efforts, aiming to scale the division, with a focus on the Casino and Data domains.
• Define the team split and operating model, ensuring clarity of responsibilities and efficient collaboration across disciplines.
• Oversee the onboarding of new hires, ensuring a seamless integration into the organization, alignment with company culture, and clarity on roles, responsibilities, and growth opportunities.
• Build strong connections with stakeholders across Romania and Brazil, ensuring smooth collaboration between distributed teams.
• Set up and foster a division culture that is inclusive, collaborative, and performance-oriented while embedding the company values.

Skills, Capabilities & Experience Required

• Previous Senior Management experience is required in order for you to be considered for the role.
• You will be experienced in leading technology teams and have a successful track record of delivering complex technology projects and programs through multi-disciplinary teams using agile, lean software and design-thinking development methodologies.
• An ability to nurture and enhance the capabilities of your team, ensuring you grow their skills and support their career development.
• You thrive on responsibility and completing tasks in a timely manner with good, clear communication.
• You are equally comfortable working independently and in a team to deliver excellence, working across boundaries and also within the Tribe Leadership Team.
• Your ability to set priorities and focus teams on what is most important while maintaining resilience under pressure will be key for this role.
• Strong stakeholder management skills, able to understand and relay strategic objectives and plans and drive alignment.
• Excellent communication and influencing skills, including the ability to explain complex technical challenges in a simple and effective manner.

Benefits

• An open and collaborative team who value and respect each other
• An autonomous environment where you are empowered to make decisions
• 25 days of annual leave;
• Share save scheme and Flexible Benefits of your choice;
• Private health insurance (includes dental insurance and health assessments);
• Excellent development opportunities including online and in-house training, access to thousands of courses online through Udemy

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