Chaker Tatouh

I am a Senior Technical Support Engineer with over 9 years of experience in IT support, virtualization, and backup technologies. My career spans roles at Veeam Software, SCC, and Feel IT Services, where I specialized in troubleshooting, infrastructure optimization, and enterprise data protection

Skilled in VMware ESXi, Hyper-V, Veeam Backup & Replication, and Microsoft SQL Server, I combine hands-on technical expertise with strong communication to solve complex challenges for customers worldwide.

Passionate about continuous learning, I am focused on building resilient IT infrastructures and helping organizations achieve reliable performance and data availability.

I have more than 9 years of experience in IT support, virtualization, and backup solutions. My career includes roles at Veeam Software, where I progressed from Junior to Senior Technical Support Engineer, specializing in Veeam Backup & Replication and complex troubleshooting for global customers. Previously, I worked as an IT Support Technician at SCC and Feel IT Services, supporting VMware ESXi, Hyper-V, and enterprise IT infrastructures. My expertise spans virtualization, backup and recovery, networking, and customer support in demanding environments.

I hold a strong technical background with studies in computer science and software development, including an internship project building a Java Swing application with Microsoft SQL Server. My continuous professional development includes hands-on experience with VMware, Veeam, Microsoft SQL, and Linux-based systems, supported by self-learning and practical home lab projects.